March 2012 Blogs
6 Keys to Having a Zen Home Buying Experience
If you sat down and tried to call up a mental picture of a smart home buyer, the person in your mind’s
eye might be sitting in front of the computer, calculator at hand, running numbers and weighing out pros
and cons before arriving at a sensible decision. But ask any agent: even the smartest of their buyer
clients looks and feels nothing like this image. Once the house hunt begins or the offer is signed,
emotions start to fray, tensions run high and stress-induced gray hairs begin to multiply (and/or
get pulled out).
Your home is the largest purchase you’ll ever make. So it might seem that emotional side
effects like panic and fear are inevitable. But they’re not. You do have the power to manage your
emotions and have a relatively blissed-out homebuying experience. And you should seize that power;
doing so will not only minimize the discomfort, it will also keep panic and fear from fouling up
your decision-making.
Let me hand you some keys - the keys to having a Zen home buying experience:
1.  We fear what we don’t understand.
Buying a computer, a TV, even a car – these things aren’t super scary, in part, because we do them
repeatedly. But we buy homes much less frequently, and the transactions are much more complex and
filled with jargon that is essentially unintelligible to all but those who practice real estate
for a living. On top of all that, the mistakes we stand to make when buying a home, from buying
a lemon to taking the wrong mortgage, hold the potential to devastate our lives and our finances
for years to come.
No pressure.
The things that create the most fear and panic in a real estate transaction are the things
that we don’t understand. Similarly, conflicts, questions and concerns that remain unspoken to your
spouse, your agent or your mortgage broker also hold the potential to create deep anxiety and evolve
or erupt into serious problems down the road.
Zen homebuyers are the ones who tend to start educating themselves months, even years, in
advance by reading books, frequenting smart personal finance sites, visiting open houses, scouting
neighborhoods, and asking questions on discussion boards frequented by experts and fellow consumers.
They also educate themselves intensively throughout the process by reading their mortgage, contract,
disclosure and inspection documents all the way through and systematically ask the relevant
professionals to answer every single one of their questions.
This question-asking piece can be tough for both the timid, and those used to being
the expert. But if you want to minimize your home buying stress, give yourself a gentle shove
out of your comfort zone and decide to be willing to readily admit what you don’t know and
assertive about insisting on answers.
2. Ask - and allow - your experts to manage your expectations.
I’ve found that buyers tend to experience real estate as an emotional
rollercoaster when they (a) start out with unrealistic expectations or (b) resist the expectation
management their brokers, bankers and agents are trying to dole out. There is a lot of education
you can get from books and the web, but when it comes down to the nuts and bolts of making
your offer on your home, and anticipating the details of your escrow and moving experience,
you should look to your own local agent and mortgage sherpa to help you understand things
like:
• the range of outcomes that might result from your offer,
• how long to expect things to take,
• when to expect to bring cash in – and how big of a check you should expect
to write, each time, and
• when you’ll need to take off work to come sign things in person.
Books and news sites don’t offer the level of detail and local specificity for
the nitty-gritty of what you need to know; as well, they also pose the danger of overwhelming
you with a firehose of information, when what you really need as you get into a transaction
is knowledge: specific answers to questions you actually have or issues you are likely to
personally face.
Don’t just look to your local pros for expectation management and answers, though,
listen to them.
3. Shatter the 8 ball. In any market climate, you are at a negotiating
disadvantage if you have an urgent deadline for buying and moving. But in today’s market, when deals are taking just about ever
to close, having a deadline doesn’t just put your in an inferior bargaining position - it will drive you predictably crazy!
There are literally hundreds of moving pieces to a real estate transaction, any of which can cause things to fall behind.
Your appraisal can come in too low, your inspector can recommend you have a specialist come do another inspection, your lender’s
underwriter can take longer than expected, and so on and so forth.
When you are under the gun because you have to close by a certain date keep your interest rate locked, you don’t have
enough cash to cover the differential in closing costs if you close at the beginning of next month vs. the end of this month,
or because you plain old have to be out of your old place by a certain deadline, every one of those moving pieces and steps
in the transaction will become loaded with a disproportionate amount of anxiety. (And you may become tempted to make unwise
decisions just to get the transaction moving!)
Neutralize the drama-driving potential of all these potential timeline tripwires by getting out from behind as many
timing 8 balls as possible and injecting breathing room as many places as possible. Talk with your mortgage broker
about extending your rate lock, stuff your cash cushion with as much fluff as possible, plan on some overlapping weeks
– even a month – where you can be in your old place and your new one. I can vouch: minimizing your home buying time
pressures will maximize your Zen.
4. You’re exceptional, but you’re probably not the exception. Your
decision to buy, your work at saving and sprucing your credit, the hard work of wading through all those homes and making
the hard decisions about when and where and what to buy, your brilliant taste in real estate blogs (!) – all these things
indicate that you are an exceptional person. But don’t expect to create or to be the exception, or be immune to the predictable
irritations and glitches of buying a home on today’s market.
Short sales take a long time. Underwriters sometimes request the same document what seems like a dozen different times.
Sellers tend to take the highest qualified offer they get (even when that buyer is nowhere near as beautiful and brilliant
as you!).
With that said, it’s entirely possible that you will have a super smooth transaction, or the shortest short sale ever.
In fact, that is my hope for you. But if you go in expecting to be the exception to these rules of thumb, there’s a good
chance you’ll be upset over and over again by things that are completely predictable and, thus, create no need for dismay.
On the other hand, if you expect glitches, delays and the like, your emotional experience of the transaction will likely
be smooth, even if the transaction itself contains the now-normal bumps.
5. Cultivate clarity. One extremely common cause of emotional chaos
during home buying is the sense that things have spiraled out of your control. Many buyers express feeling that what started
out as a very personal vision, dream or aspiration for their lives, their finances and their families is now 100% controlled
by banks who don’t care about them or professionals who don’t intimately understand your wants and needs.
It’s true that not everything in your transaction is within your control, but many things are – and that’s where
you should focus your energies. If you start preparing to buy months, even years in advance, by saving, working on your
credit, getting referrals to professionals that you feel you can really trust and such, you are much more likely to end up
with a home and outcome that satisfies your lifestyle and financial needs.
You can also optimize for this by writing out a clear vision statement for your post-buying daily life and your
personal finances before you ever meet with a real estate agent or mortgage broker, so that you can walk into those
meetings and clearly communicate your wants, needs, and what is and isn’t important to you. That makes it much more
likely that you’ll get your needs met and minimizes the chances that your transaction will become derailed from your
original intentions.
6. Manage your own mindset. The list of freak-outs that are common
in the emotional landscape of the homebuyer is quite a long one:
• the fear that the seller won’t take your offer,
• the fear that you’ll pay too much,
• the fear of surprises,
• the fear of mortgage glitches,
• the fear that the seller’s bank won’t sign off on the short sale,
• the fear that the home of your dreams will turn out to have a bunch of problems,
• the fear that the appraisal will come in low,
• the fear of buying into a declining market,
• buyer’s remorse
- and the list goes on.
Ultimately, only you have the power to be the manager of your mindset. Get educated about the full range of things that
may happen and plan accordingly, but avoid mentally dwelling on or worrying about hypothetical disasters and worst case scenarios.
Learn what things are and are not within your power to control, and decide up front that you will not fixate on or stress
about the things that are not. For example, you can control what you offer or whether to house hunt for short sales; you cannot
control whether another buyer offers more or whether the seller’s bank green lights the short sale.
If you do get a curve ball thrown at you, take a deep breath, consult with your experts and make the decision that
best serves your personal vision and priorities. Then, don’t look back!
5 Foreclosure Myths for 2012
Beginning in 2007, foreclosures rocked the real estate world. Like an out-of-control freight train, they began
decimating the market, peaking in 2009. Myths and rumors began propagating like mushrooms as consumers struggled
to understand the new reality. Although many misconceptions have come and gone, we still encounter five myths on
a regular basis.
1. There is going to be a flood of new foreclosures to the market.
This rumor has appeared every year since 2008 and has been routinely debunked. However, recent announcements that the Fed
s reached a settlement over the robo-signing scandal have reignited speculation. The idea is simple: Since the cork is now out of the
foreclosure bottle, we’ll soon see another flood of REOs inundating the marketplace.
My personal opinion: don’t hold your breath.
Banks have learned that if they control inventory, they can affect local prices. By releasing homes in measured amounts, they
realize higher prices than if they released a glut of homes. In addition, they’ve learned that if they can mitigate their losses by
agreeing to a short sale, everyone wins.
2. You can go directly to a bank to buy a foreclosure.
Every few weeks I’m asked how to buy foreclosures direct from a bank. Someone knows a friend being foreclosed on and they want
to step in and grab the house before it hits the market. Don’t we all? In reality, banks have a simple system – they first offer
properties on the courthouse steps. The rest they assign to asset mangers who then hire local real estate agents to put them on
the market along with all the other homes. Want an REO? Pay cash at the courthouse steps or get in line witheveryone else when
they hit the local MLS (Multiple Listing Service).
3. You can get a killer deal by submitting lowball offers on foreclosures.
You would think this myth would be dead by now. Unfortunately, like Elvis sightings, it just won’t go away. Here’s the truth:
Banks want REOs sold in 30 days or less, so they typically appear on the market priced slightly under comparable properties. If the
property doesn’t sell quickly, the bank will lower the price after about 30 days. Lowball offers are ignored and are, quite frankly,
a waste of everyone’s time and effort. You might get a deal by offering a lower price on a foreclosure that’s been sitting on the
market for more than 90 days, but remember that there are good reasons it’s gone unsold for so long. And even if you have cash,
your lowball offer won’t be accepted —seriously.
4. You can’t use foreclosures when doing an appraisal.
Or short sales, for that matter. That is no longer true. In fact, in many neighborhoods, that’s all that’s there. Therefore,
foreclosed or distressed sales represent the actual value of homes in the area and HAVE to be used to appraise other properties. Don’t
like it? Get over it. Times have changed and the ways neighborhoods are valued have changed as well.
5. Foreclosures are only affecting the bottom end of the market.
This used to be true. However, while foreclosure rates on the lower end of the market have actually decreased, they’re actually
increasing on the upper end. According to Daren Blomquist, vice president of RealtyTrac, the market share of foreclosed homes under $1
million is shrinking, but those among properties valued over $1 million are rising – up 115% since 2007. And foreclosures on properties
valued upwards of $2 million have increased by 273%. While some well-known jet-setters have melted down and lost everything, others
are choosing to strategically default. They see it like liquidating a poorly performing portfolio – they have enough resources to cut
their losses and move on. Historically, banks have been reticent to foreclose high-end homes and absorb a large loss, but defaulters
are now forcing their hands and mansion foreclosure rates are moving on up.
Myths control behavior, and this has never been truer than in the housing market. Savvy agents will work hard to educate
their clients, debunk myths, explain market trends, educate with solid facts – and actually close transactions.